How to recognize a legitimate moving company

Everyone knows that moving on its own is a cumbersome task that brings a lot of stress, so imagine how it is to have it go wrong. So one thing that can certainly put you through that stress is to use fraudulent movers. Therefore you want to avoid such a situation in any case. If you haven’t used moving professionals you might not be able to recognize a legitimate moving company from a fraudulent one.

So before you make a choice on which moving company to hire make sure you are choosing the right one. Here is how you can recognize a legitimate moving company that you can trust to do your moving quickly and safely.

Recognize a legitimate moving company – four things to look for

It’s not that the majority of moving companies are doing illegal business, but the few of them that are bring bad reputation to the whole industry. We know this from the experiences of the customers that were scammed by these fraudulent movers. There has been a growing number of complaints lately, that have been submitted to Federal Motor Carrier Safety Administration (FMCSA), which overlooks moving industry. Many of those complaints have cited“fraudulent practices… of rogue movers.” as the main cause for them.

Recognize a legitimate moving company by checking its record with the FMCSA

FMCSA is overlooking the moving industry.

Here are the main traits that all legitimate moving companies should have. Be wary if you find that any of these traits are missing. That should be a red flag to you, so you should consider hiring any moving company that lacks these traits.

Is the moving company you want to hire licensed and insured?

Firstly, when you talk with an agent, ask him or her if the company has proper license and insurance. So if the answer is no, you will know to look further. You can get the best moving services by calling your Moving Buddies to help you.

If you want to make sure the veracity of the pieces of information there are registers that you can look into. For the interstate movers, it is a requirement to register with the Federal government. They can be found in the U.S. DOT system. The State regulates local moving companies.

According to the information given by the FMCSA, there are two types of liability options required for interstate movers. They are Full Value Protection and Released Value. The FMCSA defines these options, below.

  • Full Value Protection: “your mover is liable for the replacement value of lost or damaged goods in your entire shipment…This is the more comprehensive plan available for the protection of your belongings.” The cost of Full Value Protection varies by the mover.
  • Released Value Protection: “The most economical protection available is Released Value since it is offered at no additional charge. However, the protection is minimal. Under this option, the mover assumes liability for no more than 60 cents per pound per article.”

You can read on more the topic on the FMCSA website. Also, know that your mover needs to have its own insurance, besides the liability options it offers. Proof of insurance should be provided to you by the moving company on your request.

Look if there are complaints against the moving company.

If you find a that there are outstanding complaints against a moving company it should signal a red flag. Sometimes malicious customers can leave complaints to harm the moving company. FMCSA files official complaints submitted by customers. You can go to their website to get more information on any official complaints. A U.S. DOT gets assigned to each moving company. Therefore you can recognize a legitimate moving company by its U.S. DOT number.

This system has allowed customers to enter moving company’s number into the FMCSA’s search engine, located their website tab.  You can use this search tool find registered interstate movers’ complaint history, or to see if they have a clean slate.

Recognize a legitimate moving company by making sure it doesn't have any complaints made angainst it.

Check online to find complaints against the moving company

You can also check for the complaints going to Better Business Bureau (BBB) to see any complaints filed against both intrastate and interstate moving companies. They are a non-profit organization that is supporting customers to find companies they can trust. BBB accredits moving companies that meet the organization’s accreditation standards. So, you will recognize a legitimate moving company is accredited with BBB.

How does your mover base its estimate?

When you are looking for a moving company you are looking to get a good deal. That comes in the form of the estimate that your moving company provides you. The estimate is based on the assessment of the moving company on how complex your move is going to be. So the only way that their estimate is going to be close to the final bill, is if they can see make a survey in person. The next best thing is that they take a look at a video of your belongings and the premises.

Recognize a legitimate moving company as they will not offer you a quote over the phone or online

Take a quote from an agent who comes to your place to do a survey

Be suspicious if you get a quote over the phone or over the internet. The bill that you get in the end can come out much higher than the one you agreed over the phone. So, one of the ways to get a sense of how much the move is going to cost you is to get quotes from various moving companies. This way you can see where is the range that you can expect for your moving. Call long distance movers Tucson AZ and get the best quote for your long distance move.

After a moving agent has done an inspection, you should get the estimate in writing. The estimate should also account for any other possible charges and show it clearly stated. Watch out if you see estimates that are much more or less expensive. That should also be a red flag. – call us.

Professional moving companies should act professionally

This might seem like an obvious statement, but in reality, you can be deceived by a fraudulent company. Aside from checking for licenses an insurance you also need to apply common sense when you are hiring. A moving company should have a real office and a business email address. They should have vehicles that are representative. The moving crew should have uniforms and identification that connects them to the moving company. You should receive an official Bill of Lading when your things are in transport. Their price isn’t falling out of the range of other professional moving companies. They have an official business license. All of these things should help you recognize a legitimate moving company. And in the case, you need storage to keep your things safely – call us.

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