What to do when your movers are late?

Waiting on movers isn’t fun. You’ll already be on a tight schedule as it is, and the delay won’t help matters. However, you can use that time to your advantage. Just follow our advice on what to do when your movers are late.

How often does this happen?

In all fairness, this doesn’t happen very often. Reliable movers in Tucson are usually punctual. They will arrive at your place on time and they’ll relocate you right away. After all, it’s in their best interest to get the job done. The sooner they’re done, the sooner they can take on another client.

Sometimes, however, unforeseen things can happen and even the most punctual movers will be delayed. There are traffic jams, blocked roads, bad weather and, unfortunately, human error. Sometimes, even the most punctual of movers misplace your information or your schedule. These mistakes are not frequent, but they do happen.

What to do if your movers are late?

This is a step by step guide of what you should do if your movers don’t show up on time. Remember, you should do these things only if your movers hadn’t already notified you that they won’t arrive on time.

  • Remain calm – first and foremost, refrain from panicking. Don’t waste time on imagining the worst case scenarios, but use it efficiently.
  • Contact your movers – next, when your movers are late, you should contact them. Call the company’s representative, their local office or the person in charge of your particular moving crew. Find someone who knows what happened to your moving truck. It’s very important that you request this information politely but firmly. Request specific information. If the person you reached can’t give you the answers, ask to speak to someone who can.
  • Decide what to do while you’re waiting – after you’ve reached the company, they will tell you how long your moving crew will be late. When you have a more specific time frame, you can decide what you can do with it.
a clock showing that your movers are late

Even if it rarely happens, you should be prepared for it.

If you can’t reach your movers

If you can get a hold of the moving company, there should be no problems. You’ll have a talk with them and get the information you need. However, what should you do if you can’t reach your moving services in Tucson? First of all, try to reach your late movers in other ways than calling them. Send an email, post something on their website, or just drop by their offices. Well, we know you’ll hardly be able to leave your house on your moving day. But, you can have someone visit their office for you. Just make sure that person knows what he’s supposed to ask and say.

What to do while you’re waiting?

There are many ways you can utilize your time while waiting for your relocation. Since you’ve most likely packed all of your fun things, you can use this time to get some work done. Always carry your laptop with you when moving. This way you can still get some work done, no matter where your other stuff is.

Apart from this, you can get some more work done in your old or new home. If your movers are late for pick up, you can start packing and organizing the moving day. On the other hand, if your movers didn’t bring your things to your new home in time, there are even more things to do. You can clean your new house. There is nothing better than a new clean home, especially if you’ve used long-distance moving services Tucson. Also, you can explore your new place and have every member of the family choose a room. You can have an adventure while you’re waiting. Apart from this, you can order some food and have the first meal in your new home.

How long can they be late?

The amount of time your movers are late can depend on many factors. The most important of those is why they were late in the first place. If it’s because of a traffic jam, then they shouldn’t be late for more than a couple of hours. Don’t accept the traffic excuse if your movers claim they’ll be late for more than 3 hours. Ask them to tell you what it’s really about.

If your relocators are late because of a scheduling error, they might be late for a couple of days. If this is the case, request some or all of your money back. Remind them that you signed a contract for their services which they failed to honor.

Person looking at their watch since their movers are late

Movers shouldn’t be late for more than a couple of hours.

Be wary

Your movers being late can be a sign of many bad things. The worst reason for your movers’ tardiness is that they may be a fraudulent moving company. In order to avoid these, you must thoroughly research the local movers in Tucson you wish to hire. Doing your research can save you from many nasty experiences in the future.

Sometimes, when your movers are late, they may call you and request some extra cash to deliver your items safely. If this happens to you, call the police straight away. Asking for fees outside of the contract you’ve signed with them is illegal. This is another sign of a fraudulent moving company. Always check the company’s license with the FMCSA before hiring it.

Don't let fraudulent movers trick you

When your movers are late, it can be a sign of a fraud.

In the end, remember that the most important thing is not to panic. If you keep calm, you’ll be able to tackle any problem. So, when your movers are late, make sure you follow everything off this list before giving into despair. Remember, there are also a lot of valid reasons for your relocation specialists to be late.

Share this post!

Categories

Ready to move? Call us or receive a Free Online Quote in Minutes!