SAFETY. TRUST. EFFICIENCY.

Privacy Policy

This policy explains how Tactical Relocation Systems, LLC, doing business as Moving Buddies (“we,” “us,” or “our”), handles information collected through our website, service inquiries, and messaging programs.

Information we collect

We collect information you provide, such as your name, email address, phone number, moving details, communications, and messaging preferences. When you use our website, website and service providers may also process technical information such as IP address, browser information, pages visited, and cookie identifiers. We record form submissions and consent selections to manage your requests and communication preferences.

How we use information

We use information to respond to questions, prepare and manage moving-service requests, provide customer support, operate our website, prevent abuse, and maintain business and consent records. We send promotional email or text messages only through the channels you choose. Providing a phone number or requesting an estimate does not by itself enroll you in promotional texts.

SMS information and consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use service providers to process forms, maintain customer records, and deliver communications on our behalf. These providers receive information needed to perform those services. Consent to Moving Buddies texts does not enroll you in a separate Clear Market Advantage text program. If you request a real estate introduction, we will explain any information transfer and obtain any additional permission needed.

Cookies, embedded content, and advertising

Our website may use cookies and similar technologies for functionality, security, measurement, and advertising where enabled. Embedded content, including YouTube videos and Google reCAPTCHA and Cloudflare Turnstile, may process information under those providers’ policies. You can manage cookies through your browser. If you prefer not to use embedded content, contact us directly for assistance. Messaging consent and phone numbers collected for the SMS program are not used as permission for unrelated third-party marketing.

Your choices

To stop texts, reply STOP to a message from us. Reply HELP for assistance, or contact us using the details below. To stop promotional email, use the unsubscribe link in the email. You can choose one communication channel, several, or none. Marketing consent is not a condition of purchasing services or requesting an estimate. A marketing signup does not establish eligibility for a free move.

Retention and safeguards

We retain information as needed to provide services, maintain consent and opt-out records, meet applicable obligations, and resolve disputes. We use reasonable administrative and technical safeguards; no system can guarantee absolute security. Contact us to request access to, correction of, or deletion of your information. Some records may need to be retained for service, legal, or suppression purposes.

Questions and changes

Contact us with questions about this policy or your information. We will post material policy changes on this page. Our website and marketing programs are intended for adults seeking moving or related services.