Yes. The crew will place furniture and clearly labeled boxes in the rooms you designate, provided the placement is safe and accessible. Decide on major furniture locations before unloading whenever possible to reduce repeated handling.
Additional inventory, incomplete packing, stairs, long carries, elevator delays, poor parking, oversized items, disassembly, weather, traffic, and destination access can extend the move. Accurate advance information is the best way to improve planning.
The customer or an authorized representative should generally be available at the origin and destination. That person must be able to answer questions, approve changes, direct placement, verify completion, and handle required documents or payment.
Furniture is prepared according to the item and move conditions. Standard procedures may include moving blankets, stretch wrap, bands, floor protection, disassembly, hand trucks, dollies, straps, and careful positioning inside the truck or container.
The crew will introduce themselves, review the work order, walk through the property, and confirm the inventory, access, and priorities. This opening walkthrough helps identify fragile items, special instructions, existing damage, and anything that has changed since the estimate.

Have questions before moving day? Our FAQ section covers the details customers ask about most, from packing and fragile items to large furniture, scheduling, and move preparation. Get quick answers so you can plan with confidence and know what to expect before our crew arrives.
