No. Gratuities are not automatically included unless your written estimate or agreement specifically says otherwise. Tipping is optional and should reflect your satisfaction with the crew’s service.
Yes, another person or organization may be able to pay for the move, but the arrangement should be approved in advance. We may need authorization and billing information from the payer before the scheduled service begins.
Available payment methods are cash or credit/debit card. Confirm your preferred method before moving day, especially when a company, property manager, family member, or other third party will be paying.
Some moves may require a reservation payment or payment authorization to secure the date and crew. The amount and applicable cancellation or rescheduling terms will be clearly stated before you confirm the reservation.
The payment schedule will be explained in your estimate and booking confirmation. Any required reservation payment is generally handled before moving day, while the remaining balance is normally due when the scheduled services are completed.

Have questions before moving day? Our FAQ section covers the details customers ask about most, from packing and fragile items to large furniture, scheduling, and move preparation. Get quick answers so you can plan with confidence and know what to expect before our crew arrives.
